GDPR Policy - ESAGAMES HOSTING SHIELD SRL

GDPR Privacy Policy

📑 GDPR Policy Overview

ESAGAMES HOSTING SHIELD SRL values how ESAGames.Ro collects, retains and uses visitor information.

This GDPR Policy includes: privacy protection, processing rules, cookie tracking and legal responsibilities defined by the European General Data Protection Regulation (GDPR).

These terms apply ONLY to ESAGames.Ro & associated platforms – not external third-party sites.

🔍 Information collected automatically

When you browse our website, our system automatically logs:

  • Your domain
  • Your IP address
  • Date, time & duration of access
  • Browser type
  • Operating system
  • Pages visited
  • Device information
  • Traffic and access logs

This data is NOT used to personally identify you unless voluntarily provided.

📝 Information we collect voluntarily

For orders/services you must provide: full name, address, email, phone, billing info etc.

For contact requests: name, email & any info needed to communicate and assist.

📌 Use of personal data

Your data is required for contractual processing and service delivery.

We use data to:

  • Identify & activate ordered services
  • Invoice service payments
  • Send service-related information
  • Support communication & troubleshooting
  • Notify expirations or suspensions
  • Marketing updates/news only with consent
  • Internal statistics & service improvement

ESAGames.Ro will never sell or rent personal data.

💬 Important for Live Chat Users

Our live chat is NOT encrypted end-to-end. Sensitive information should NOT be shared through chat.

👶 Children Data

ESAGames.Ro does NOT collect personal data from users under 14 years old.

📨 Marketing Emails

Marketing emails (newsletter) are optional. Users may unsubscribe anytime via panel or link.

🔐 Security & Data Protection

We encrypt critical data transmissions (SSL) and secure infrastructure to industry standards.

No system can guarantee 100% immunity to cyber-attacks – usage implies risk acceptance.

📁 Data Retention

Personal data is stored as long as the service is active or legally required for billing records.

🔗 External Links

ESAGames.Ro may contain partner links. We are NOT responsible for external site policies.

🛠 Policy Updates

GDPR Policy may be updated anytime. Continued use = acceptance of updated terms.

⚖️ User Rights

  • Request data correction or deletion
  • Request account information export
  • Withdraw marketing communication
  • Request deletion only if:
    • No outstanding invoices
    • No active services
    • No remaining account credit

Applies to domains:

  • ESAGames.Ro
  • gamepanel.esagames.ro
  • web.esagames.ro

📞 Contact & Legal Notice

If you have questions regarding GDPR or data management:

  • ESAGAMES HOSTING SHIELD SRL
  • Str. Fluturilor 1D, Berceni, România
  • Email: support@esagames.ro
According to law 677/2001 you have the right to access, rectify or delete personal data. Requests must be written, signed & dated. You have the right to legal action if necessary.